COLLECTION & DROP-OFF

Our claims team will take the stress out of organising the collection or recovery of a damaged vehicle and arranging alternative transport if requested. Our team of drivers pickup and collect from destinations within a 20 mile radius from our Bodyshops in Basildon, Essex & Sydenham, South East London.

DAMAGE ASSESSMENT & ESTIMATES

If you require an estimate for repairs to your vehicle then we can provide an estimate free of charge. However, if you are making an insurance claim then your insurer will typically require a detailed damage assessment to be completed, using a specific computerised estimating system. In this case we will be able to liaise directly with your insurer and provide them with exactly the information that they require. In this way we can quickly gain authorisation for your repair and get you back on the road as soon as possible.

DISMANTLE

All damaged parts are removed carefully. In addition there will be some undamaged parts that will need to be removed to facilitate the necessary repairs. These parts will be carefully stored so that they can be refitted to the vehicle on completion of the repairs. Once your vehicle has been dismantled we will check to see that no additional unseen damage exists.

PREP & PAINTING

Repaired areas of your vehicle will be painted using the same quality materials as those that were applied to your vehicle when it was new. Firstly primer/sealer coats are used to provide anti-corrosion protection. Several coats of colour are then applied after which a clear lacquer is used to give the paintwork a deep and lasting shine. We use several of the highest quality refinish paint schemes which enable us to mix a colour that exactly matches the original finish on your vehicle. Your vehicle will be sprayed and baked in our state-of-the-art spray booth.